Shipping Policy
At Deera, we strive to ensure your orders reach you as quickly and safely as possible. Please read our shipping policy carefully to understand how we handle deliveries.
1. Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order is processed, you will receive a shipping confirmation email/SMS with tracking details.
2. Shipping Methods & Delivery Time
- Standard Shipping (India): 5–7 business days (depending on destination).
- Delivery timelines may vary based on your location, courier partner, and unforeseen delays.
3. Shipping Charges
- Free Standard Shipping on orders above ₹999 (India only).
- Orders below the free shipping threshold will be charged a nominal shipping fee, displayed at checkout.
- International shipping charges will be calculated at checkout based on weight and destination.
4. Tracking Your Order
- Once shipped, you will receive a tracking number via email/SMS.
- You can track your order using the link provided in your confirmation message.
5. Address Accuracy
- Please ensure your shipping address and contact details are correct at checkout.
- We are not responsible for delays or lost packages due to incorrect addresses provided by the customer.
6. Delays & Exceptions
- We are not liable for delays caused by natural disasters, strikes, lockdowns, or courier disruptions.
- In case of significant delay, our team will reach out to you.
7. International Orders
- International customers are responsible for any customs duties, taxes, or import fees applicable in their country.
- We recommend checking your local customs regulations before placing an order.
8. Contact Us
For any shipping-related queries, please contact our support team:
- Email: your-email@example.com
- Mobile: +91-XXXXXXXXXX
- Availability: Mon–Sat, 10 AM – 6 PM
- WhatsApp Call or Message Also Available
