Privacy Policy
At Deera, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make purchases, or interact with us in other ways. Please read this policy carefully to understand how we handle your information.
1. Information We Collect
We collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, billing and shipping address, payment information (credit card details, billing information), and other information necessary to process your orders.
- Account Information: If you create an account, we collect login credentials (username, password) and order history.
- Transaction Information: Information related to your purchases, such as order details, payment method, and transaction history.
- Usage Data: Information about how you use our website, including your IP address, browser type, device information, and interactions with our site.
- Cookies and Tracking Technologies: We use cookies to improve your browsing experience, personalize content, and analyze website traffic. You can control cookie settings through your browser preferences.
2. How We Use Your Information
We use your personal information for the following purposes:
- Order Processing and Delivery: To process your orders, manage payments, and deliver your products to the correct address.
- Customer Support: To respond to your inquiries, resolve any issues related to your orders, and provide assistance.
- Personalization: To personalize your shopping experience by offering product recommendations based on your preferences and previous purchases.
- Marketing: To send you promotional emails, newsletters, and updates about new products, offers, or events. You can opt out of marketing communications at any time.
- Improvement of Services: To improve the functionality of our website, analyze user behavior, and optimize the overall user experience.
- Legal Compliance: To comply with legal obligations, such as fraud prevention and responding to legal requests.
3. How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes:
- Encryption: We use encryption technologies, such as SSL (Secure Socket Layer), to safeguard sensitive payment information during transmission.
- Access Controls: Only authorized employees or third-party service providers have access to your personal data, and they are required to protect your information.
- Security Measures: We maintain technical, physical, and administrative safeguards to protect against data breaches or misuse of personal data.
4. Sharing Your Information
We may share your personal information in the following circumstances:
- Third-Party Service Providers: We may share information with trusted third-party partners who help us with payment processing, shipping, marketing, and analytics. These partners are contractually obligated to keep your information secure.
- Business Transfers: If we merge with or are acquired by another company, your information may be transferred as part of that transaction.
- Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, legal process, or regulatory request.
We will not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to collect and store certain types of information when you visit our website. This helps us:
- Remember your preferences and personalize your experience.
- Monitor website performance and traffic.
- Track user behavior to improve site functionality.
You can manage or disable cookies through your browser settings, but please note that some parts of our site may not function properly if cookies are disabled.
6. Your Rights and Choices
You have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request updates or corrections to your personal data if it is inaccurate.
- Deletion: You can request the deletion of your personal information, subject to certain exceptions.
- Opt-Out: You can opt-out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
- Data Portability: You can request a copy of your personal data in a machine-readable format.
To exercise any of these rights, please contact us using the contact details provided below.
7. Children’s Privacy
Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will take steps to delete it.
8. International Data Transfers
If you are located outside of INDIA, your personal information may be transferred to and processed in INDIA or other countries where we have operations or service providers. By using our website and providing your information, you consent to this transfer.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with a new “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:
Deera Enterprises
Email: info@deera.store
Phone: 9999920651
Address: B-4, Krishna Nagar, Delhi – 110051
By using our website, you agree to the terms of this Privacy Policy. Thank you for trusting Deera Enterprises with your personal information!